dhk999 Terms & Conditions

1 Eligibility to Register

Access to and use of the dhk999 platform is subject to the following eligibility requirements. By registering an account you confirm that all of the following conditions are satisfied:

• You are at least 21 years of age at the time of registration.
• You are accessing the platform as a private individual for personal recreational purposes only, and not on behalf of any business entity.
• You are not a prohibited person as defined in Clause 1.3 of these Terms.
• You are acting on your own behalf and not as an agent, nominee, or representative of a third party.
• You have not previously been self-excluded from dhk999 or had a dhk999 account suspended or permanently closed for a breach of these Terms.
• All information you provide during registration is accurate, truthful, and up to date.

2 Geographic Eligibility

dhk999 is operated as a platform targeting the Bangladesh market. Players accessing the platform from jurisdictions where online gambling is explicitly prohibited by local law do so entirely at their own risk and legal responsibility. dhk999 makes no representation that access to or use of the platform is legal in every jurisdiction. It is your responsibility to determine whether your use of dhk999 complies with the laws applicable in your location.

3 Prohibited Persons

The following categories of persons are strictly prohibited from registering or maintaining an account on dhk999:

• Persons under the age of 21.
• Current or former employees of dhk999 and their immediate family members.
• Persons who have been self-excluded from dhk999 for any active self-exclusion period.
• Persons acting as agents, proxies, or nominees for third parties in relation to betting activity.
• Persons who have had a prior dhk999 account permanently closed for fraud, collusion, or material breach of these Terms.

1 Registration Process

To access the full features of dhk999, including depositing funds and placing wagers, you must complete the registration process by providing accurate and complete personal information. Required information includes, but is not limited to: your full legal name, date of birth, residential address, email address, and mobile phone number.

2 Account Verification (KYC)

dhk999 operates a Know Your Customer ("KYC") verification programme. You may be required to provide documentary evidence to verify your identity, age, address, and payment method ownership at any time, including — but not limited to — at the point of first withdrawal, when a single withdrawal exceeds ৳50,000, when unusual account activity is detected, or when required by dhk999's compliance procedures.

Acceptable identity documents include: National Identity Card (NID), passport, or a government-issued photo identification document. Acceptable address documents include: utility bills, bank statements, or official correspondence dated within the last three months.

3 Account Credentials

Upon successful registration, you will create a username and password for your dhk999 account. You are solely responsible for keeping these credentials confidential. You must not share your username or password with any third party. dhk999 will never ask you to provide your password via email, live chat, or telephone. Any communication purporting to be from dhk999 requesting your password should be treated as fraudulent and reported to our support team immediately.

1 Accepted Payment Methods

dhk999 currently accepts deposits and processes withdrawals via the following payment methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. The availability of specific payment methods may vary and is subject to change without prior notice.

2 Deposit Limits

The minimum deposit amount at dhk999 is ৳500 per transaction for mobile wallet methods (bKash, Nagad, Rocket, Upay). Maximum deposit limits vary by payment method and player tier. Players may set personal deposit limits via their account settings at any time. Deposit limits set for responsible gaming purposes take effect immediately and cannot be increased without a mandatory cooling-off period of at least 24 hours.

3 Withdrawal Conditions

All withdrawal requests are subject to the following conditions:

• Your account must be fully verified (KYC complete) before any withdrawal is processed.
• Withdrawals must be made to a payment method that belongs to you and has been used to make at least one deposit on your account. dhk999 does not process withdrawals to third-party accounts.
• The minimum withdrawal amount is ৳1,000.
• Any active bonus funds must have completed their wagering requirements before the associated real-money funds can be withdrawn.
• dhk999 reserves the right to apply additional verification procedures to withdrawal requests that exceed ৳50,000 or that are flagged by our fraud detection systems.

4 Transaction Currency

All transactions on dhk999 are denominated in Bangladeshi Taka (BDT / ৳). dhk999 does not accept foreign currency deposits and does not operate multi-currency accounts. Any currency conversion costs incurred by a player using an international card are the sole responsibility of the player.

1 Welcome Bonus

New players at dhk999 who complete registration and make a qualifying first deposit are eligible to receive a welcome bonus of up to ৳20,000, matched at a percentage specified at the point of offer. The welcome bonus is available to new accounts only; one welcome bonus per person, household, IP address, device, and payment method applies.

2 Wagering Requirements

All bonus funds are subject to wagering requirements before they can be converted to withdrawable real-money balance. The specific wagering multiplier applicable to each bonus is stated in the individual promotion's terms at the point of acceptance. Wagering requirements must be met within the validity period of the bonus. Bonuses that expire before wagering requirements are completed will be forfeited without compensation.

3 Promotion Amendments

dhk999 reserves the right to modify the terms of, suspend, or withdraw any promotion, bonus, or offer at any time without prior notice. Such changes will not affect bonuses already accepted in good faith prior to the modification date, except where fraud or a breach of these Terms is identified.

1 Game Rules

Each game available on dhk999 — including live casino tables, slots, and sports betting markets — is governed by its own individual set of rules. These rules are made available within the game interface itself. In the event of a conflict between the game-specific rules and these general Terms, the game-specific rules shall prevail with respect to gameplay conduct; these general Terms shall prevail with respect to account management, payments, and dispute resolution.

2 Betting Limits

Minimum and maximum bet limits apply to all games and markets on dhk999. These limits are displayed within each game interface and may be adjusted by dhk999 at any time. dhk999 reserves the right to apply individual account-level betting limits to any player account without prior notice, particularly where unusual wagering patterns are detected.

3 Disconnection Policy

In the event that your internet connection is interrupted during an active game round or live betting market, the outcome of that round will be determined by the game server's record. dhk999 is not responsible for losses incurred due to connectivity issues on the player's side. Where a game round cannot be completed due to a server-side fault, the relevant stake will be returned to your account balance.

4 Void Bets & Cancelled Events

In sports betting, if an event is postponed, cancelled, or abandoned before the minimum play threshold required to constitute a valid result is reached, all bets on that event will be voided and stakes returned to player accounts. dhk999 follows industry-standard rules for determining valid results and reserves the right to void any bet where the result is in dispute or where an error in pricing is identified.

The following actions constitute prohibited conduct on dhk999 and may result in immediate account suspension, permanent closure, forfeiture of balances, and reporting to relevant authorities:

• Registering more than one account or operating accounts on behalf of others.
• Using automated scripts, bots, or any software that interacts with the platform in a non-human manner.
• Exploiting software bugs, errors in odds pricing, or technical glitches for financial gain.
• Engaging in match-fixing, spot-fixing, or any form of corruption in sports betting markets.
• Using the platform to launder money or to facilitate any other financial crime.
• Sharing account credentials with, or betting on behalf of, third parties including other family members.
• Engaging in collusion with other players on live casino tables or poker variants.
• Providing false, misleading, or fabricated information at any stage of the account lifecycle.
• Harassing, threatening, or abusing dhk999 staff or other platform users via any communication channel.

dhk999 is committed to promoting responsible gaming. We provide the following tools to all registered players, accessible at any time from your account settings:

• Deposit limits: Set daily, weekly, or monthly caps on the total amount you can deposit.
• Loss limits: Set maximum loss thresholds for any given time period.
• Session time limits: Restrict the total time you can spend on the platform in a single session.
• Cooling-off periods: Take a temporary break from the platform for a period of your choosing (24 hours to 6 weeks).
• Self-exclusion: Permanently or temporarily exclude yourself from dhk999. Self-exclusion requests are processed immediately and result in full account suspension for the elected period.

If you are concerned about your gambling behaviour or that of someone you know, please visit our Responsible Gaming page for further guidance and support resources. Gambling should remain a form of entertainment. Play within your means and within your time.

To the maximum extent permitted by applicable law, dhk999 shall not be liable for any of the following, whether arising in contract, tort, negligence, or otherwise:

• Any loss of winnings, revenue, profit, data, or goodwill.
• Any indirect, consequential, incidental, special, or punitive losses or damages.
• Any loss arising from your reliance on information provided on the platform that is not guaranteed as accurate or up to date.
• Any loss caused by events outside of dhk999's reasonable control, including technical failures of third-party game providers, payment processor outages, or force majeure events.
• Any damage to your device or software resulting from use of the dhk999 platform.

dhk999's total aggregate liability to you in connection with any single event or series of related events shall not exceed the total net deposits made by you to your dhk999 account in the 12 months immediately preceding the claim.

All content on the dhk999 platform — including but not limited to the dhk999 brand name, logo, visual design, software, text, graphics, game interfaces, and promotional materials — is the intellectual property of dhk999 or its licensed content providers and is protected by applicable intellectual property law.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for your personal entertainment purposes only. You must not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the dhk999 platform without our prior written consent. Any unauthorised use of dhk999's intellectual property will result in account termination and may give rise to legal action.

1 Amendments to These Terms

dhk999 reserves the right to amend these Terms & Conditions at any time. Where changes are material, we will provide reasonable notice to registered players via email or an in-platform notification prior to the changes taking effect. Your continued use of the dhk999 platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the platform and contact support to arrange the orderly closure of your account.

2 Severability

If any provision of these Terms is found to be unenforceable or invalid by a court or competent authority, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and be enforceable.

3 Entire Agreement

These Terms, together with our Privacy Policy and Responsible Gaming Policy (each of which is incorporated herein by reference), constitute the entire agreement between you and dhk999 with respect to your use of the platform and supersede all prior agreements, representations, and understandings between the parties.

4 Contact

If you have any questions regarding these Terms & Conditions, please contact the dhk999 support team via live chat on the platform or by emailing [email protected] (plain text — not a clickable link). Support is available 24 hours a day, 7 days a week, with responses to email queries typically within 4 hours during Bangladesh Standard Time (UTC+6) business hours.